Case studies
Programmes using Tacit
How Umuzi, LifeChoices and Yoma use Tacit, and what their learners get from it.
Case study · Umuzi · South Africa
Umuzi uses Tacit for work simulations and pitch practice
Umuzi prepares young people for careers in tech and the green economy. Tacit helps its learners practise and assess their skills, prepare for interviews, and pitch their new businesses.
conversations
learners
average score for learners who started below 40%, first to later attempt
average rating from Umuzi learners
197 ratings from 81 learners
Net Promoter Score
32 respondents
“To ensure I could explain the code accurately, I built the site myself … Without having built it myself, I do not believe I would have been able to answer those questions.”
Link to this case study: tacit.coach/case-studies#umuzi
Case study · LifeChoices · Cape Town
LifeChoices learners build work readiness through repeat practice
LifeChoices prepares young people for first jobs. Learners practise interviews and workplace conversations, assessed, with personalised coaching after every attempt.
conversations by 116 learners
came back on another day
first to later attempt, learners who started below 40%
“It felt realistic and flowing. I felt like a leader.”
Link to this case study: tacit.coach/case-studies#lifechoices
Case study · Yoma Navigator · pan-African
Yoma's Navigator turns a young person's goals into a pathway of real opportunities
Yoma is the UNICEF-founded opportunity marketplace for young people across Africa. In the Navigator, a young person talks to a Tacit coach about what they want to do, and leaves with a personalised pathway of live courses, challenges and jobs from Yoma's catalogue, in their own language. The numbers combine Yoma's general Navigator and its World Cleanup Day Green Navigator.
young people given a personalised pathway
of them went on to open a recommended opportunity on Yoma
countries, in 8 languages
“It eventually directed me into knowing that I have the right skills to pursue my career as a psycho-social counsellor.”
Link to this case study: tacit.coach/case-studies#yoma-navigator
Case study · Yoma Ambassadors · South Africa and beyond
Yoma's ambassadors practise the conversations that bring other young people onto the platform
Yoma ambassadors recruit and support other young people: pitching Yoma to a stranger, answering "is this a scam?", helping someone through sign-up, and keeping a discouraged learner going. They practise each conversation with Tacit first, then get coached on it.
ambassadors completed a practice conversation
of completed conversations went on into a coaching debrief
“Thanks for upgrading my listening skill and how to communicate with people.”
Link to this case study: tacit.coach/case-studies#yoma-ambassadors
Improvement compares each learner's first and later attempt at the same simulation. Volumes are live; improvement figures were measured on 2 October 2026 and satisfaction on 7 October 2026.